3640 King Street Bradlee Shopping Center, Alexandria VA 22302
Diagnose

Vacuum Leaving Streaks or Dust Behind

A vacuum that leaves streaks behind is usually one of three things: worn brush roll bristles, the wrong height setting for the floor type, or weak suction from the upstream airflow path.

Causes, ordered by likelihood

  1. Worn brush bristles. Brush bars wear out over 2 to 5 years. Look at the bristles next to a new brush; they should be uniform.
  2. Wrong height setting. Uprights set too high don't reach the carpet pile. Drop the height until you feel resistance.
  3. Upstream suction loss. All the lost suction causes can leave streaks too. Run the lost-suction checklist.
  4. Dirt cup / bag full. A full bag changes airflow and reduces pickup.

What to check at home

  1. Look at the brush bar bristles. Worn bristles need replacement.
  2. Drop the height setting one notch and test.
  3. Empty the bag or canister and test again.
  4. If streaks remain, run the lost-suction diagnostic.

When to bring it in

Bring it in for brush bar replacement or if you've worked through the DIY checks and streaks persist.

Call (703) 931-6100 Walk in to the shop

Brand-specific notes

Shark
Shark Navigator brush rolls wear by year 3 with regular use. Replacement is cheap.
Miele
Miele Electro power heads rarely streak from brush wear; usually it's height or hose seal.
Dyson
Dyson V-series soft roller can leave streaks if hair is wrapped at the end caps.

Common questions

Why does my vacuum leave dust on hardwood?
Usually the brush bar is rotating against bare wood and kicking dust back. Switch to a soft roller or canister with parquet head.
How do I know if my brush roll is worn?
Pull it and compare to a new brush. Worn brushes have flat bristles or missing tufts.

Other vacuum problems